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budget oman - muscat airport car rental companies

budget oman depot information

Budget Oman Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019

CURRENCY:    OMR
VAT/TAX RATE:    0.00%

 

Ancillary & Location Terms
    All values are INCLUSIVE of TAX (VAT) and subject to change.            
These Ancillary & Location terms apply to the general rate rules for Avis Budget Group retail rates. Policy items (e.g. ‘age ‘policy) are subject to change and may vary slightly depending on location. Avis Budget Group cannot be held responsible for discrepancies against generic information provided here. Kindly refer to the policy pages in the GDS at the time of booking for location specific policies
                 
Retail Rate – General Terms & Conditions
WAIVER and PROTECTION OPTIONS
The only variable elements for inclusive vs. exclusive retail rates are CDW and TP.
All mandatory charges e.g. Airport surcharge, VAT and RFR(VLF) are included in all rates (inclusive and exclusive)
                 
Collision Damage Waiver (CDW)
(May also be referred to as LDW)
If an INCLUSIVE rate, CDW is included in the rate
If an EXCLUSIVE rate, CDW is excluded from the rate; please refer to the table below for charge details
               
  Car group Cost per day Excess
(if CDW is included in rate or purchased)
       
  A 2.00 150.00        
  B 2.00 150.00        
  C 2.00 150.00        
  D 2.00 150.00        
  E 2.00 150.00        
  F 2.00 150.00        
  G 2.00 150.00        
  H 2.00 150.00        
  I 2.00 150.00        
  J 4.00 150.00        
  K 4.00 150.00        
  L 4.00 150.00        
  M 4.00 150.00        
  N 4.00 150.00        
  O            
  P 2.00 150.00        
               
Excess charge in case of damage If an INCLUSIVE rate or CDW is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and CDW is not purchased), the excess charge payable will be the full value of the vehicle
Super Collision Damage Waiver (Super CDW)

(In case of damage, the driver can reduce the excess charge by purchasing Super CDW)


Please refer to adjacent table for costs and reduced excess value
               
  Car group Cost per day Maximum charge per rental Excess
(if SCDW purchased)
     
  A 2.00 35.00 0.00      
  B 2.00 35.00 0.00      
  C 2.00 35.00 0.00      
  D 2.00 35.00 0.00      
  E 2.00 35.00 0.00      
  F 2.00 35.00 0.00      
  G 2.00 35.00 0.00      
  H 2.00 35.00 0.00      
  I 2.00 35.00 0.00      
  J 5.00 75.00 0.00      
  K 5.00 75.00 0.00      
  L 5.00 75.00 0.00      
  M 5.00 75.00 0.00      
  N 5.00 75.00 0.00      
  O            
  P 2.00 35.00 0.00      
               
               
               
Theft Protection (TP) If an INCLUSIVE rate, TP is included in the rate
If an EXCLUSIVE rate, TP is excluded from the rate; please refer to the table below for charge details
     
               
  Car group Cost per day Excess
(if TP is included in rate or purchased)
       
  A 2.00 150.00        
  B 2.00 150.00        
  C 2.00 150.00        
  D 2.00 150.00        
  E 2.00 150.00        
  F 2.00 150.00        
  G 2.00 150.00        
  H 2.00 150.00        
  I 2.00 150.00        
  J 2.00 150.00        
  K 2.00 150.00        
  L 2.00 150.00        
  M 2.00 150.00        
  N 2.00 150.00        
  O            
  P 2.00 150.00        
               
Excess charge in case of theft If an INCLUSIVE rate or TP is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and TP is not purchased), the excess charge payable will be the full value of the vehicle
     
     
Complete Protection Package (inclusive of CDW, PAI, TP, SCDW)                
  Car group Cost per day Excess
(if CPP purchased)
       
  A 6.00 0.00        
  B 6.00 0.00        
  C 6.00 0.00        
  D 6.00 0.00        
  E 6.00 0.00        
  F 6.00 0.00        
  G 6.00 0.00        
  H 6.00 0.00        
  I 6.00 0.00        
  J 10.00 0.00        
  K 10.00 0.00        
  L 10.00 0.00        
  M 10.00 0.00        
  N 10.00 0.00        
  O            
  P 6.00 0.00        
               
               
Roadside Assistance: Please confirm you will provide roadside assistance or recovery free of charge  
Please specify the restrictions that may apply  
Please confirm contact details can be found inside the vehicle  
If yes where can these be found?  
Is there a possibility for the renter to purchase additional protection if they breakdown because of a non-mechanical problem?  
If yes what are the costs and what is included ? N/A
Third Party Liability Unlimited? No, max: Third Party Liability covers drivers in case of damage, including damage to passengers and their property, when using a Budget vehicle.

Third party liability is included in the rental price.

Maximum coverage in case of damage to property is OMR 75,000.00 and will be governed by the Omani Law; whereas for death and injury it will be as per the Omani court decision and both of these will be applicable for a claim or series of claims arising out of a single event.)
Maximum coverage in case of personal injury is OMR 15,000.00
Maximum coverage in case of death is OMR 15,000.00
If PAI and SPAI are available in your country please complete the below, if these are not available please skip to the next section
  Included in price returned Excluded from price returned Cost per day including maximum cost Cost per rental
Personal Accident Insurance (PAI) The maximum coverage in case of disability (per person) is OMR 10,000.00
The maximum coverage in case of death (per person) is OMR 10,000.00
       
Super Personal Accident Insurance (SPAI) N/A        
Payment Options      
Payment Method Accepted: Credit Card Only: no Debit Card Only: no Credit and Debit Card: yes      
Payment Credit & Debit Cards Accepted: Cash
Cash may be used for the payment of rental charges only.
Cash cannot be used for the deposit.

Debit Cards
Debit cards may be used to pay rental charges only.
Debit cards cannot be used for the deposit.
The following debit cards are accepted:
Visa Debit/Maestro

Credit Cards
A credit card in the name of the main driver must be produced at the time of rental.
Prepaid credit cards are not accepted.
The following major credit cards are accepted:
MasterCard
Visa
American Express
     
Do you accept Cash: Yes If Yes, what is it used for: Cash may be used for the payment of rental charges only.
Cash cannot be used for the deposit.
     
Security Deposit / Pre-authorisation amount:
(This is the amount that is held on a renting customer’s payment card when picking up their vehicle)
Deposit by Pre-Authorization is taken on the credit card at the time of renting the vehicle, depending on rental length, car group etc.
On return of the vehicle another Pre-Authorization will be taken to cover any traffic fines, damages etc. which might come at a later date.
     
AGE and DRIVING LICENCE REQUIREMENTS      
Minimum Renting Age:
Please confirm minimum age for renting each car group you have on fleet
You must be at least 21 years old to rent all vehicle groups at this location.
If you are between 21 and 23 years old you must pay a young driver surcharge of OMR 2.00 per day.
     
Maximum Renting Age:
Please confirm maximum age for renting each car group you have on fleet
If you are over 72 years old you cannot rent at this location.
If you are over 65 years old you must pay a senior driver surcharge of OMR 2.00 per day
     
Driving License Requirements / Restrictions:
Please confirm whether the renter needs to bring both there driving license and international driving license
Each driver must show photographic proof of identity and their passport at the start of the rental. All drivers must present a full and current driving licence which has been held for at least 1 year. The licence must be valid for use in the renting country.
If your licence was issued outside the European Community you must provide an International Driving Licence.
     
Please specify how long a renter must have held a valid driving license for: All drivers must present a full and current driving licence which has been held for at least 1 year.      
Young Driver Surcharge amount & age applicable for charge: If you are between 21 and 23 years old you must pay a young driver surcharge of OMR 2.00 per day.      
Young Driver Exceptions via Car Groups:        
Additional ID Requirements: Is the same payment card used at booking required when the renter collects their vehicle?        
Does the renter require two payment cards for some vehicles?        
If yes, please specify what car groups:        
As well as a driving license, is there any other ID documentation needed?        
If yes, please specify what is required:        
Ancillary Charges      
All additional drivers must reach the age driving license and ID requirements      
  Included in price returned Excluded from price returned Cost per day Cost per rental If capped, how many days or maximum charge      
     
Airport Service Charge: Yes              
RRF/VRF:
(Road fund fee or Vehicle Licence Fee)
Yes              
Winterization Fee:                
Is this mandatory for a specify period, if so please state when this is: N/A      
Fuel Charges (per litre): Please confirm whether a renter will receive a car with a fuel tank of fuel. Vehicles are supplied with a full tank of fuel at the start of the rental. To avoid refuelling charges please return the car with a full tank of fuel.
If the fuel tank is not full we will fill the tank and charge you for the fuel. Refueling will be charged at additional 40 Baizas/liter to prevalent rate for Super petrol or diesel (subject to change in fuel prices).
     
Please confirm whether there are any fuel products that the customer can purchase at the counter      
If Yes, what is cost associated with these:            
Mileage / Kilometre Restrictions: please confirm that unlimited mileage is included in the price returned at the time of booking, if not please provide details and costs     Unlimited mileage is included in POS EMEA rates
For POS non-EMEA and POS OMAN rates, 200 kms free per day / extra kms charges vary from USD 0.10 to USD 0.24 depending on the vehicle group
     
Additional Driver:     OMR 2.00 OMR 30.00        
Additional Driver – Spouse:     OMR 2.00 OMR 30.00        
Baby Seat – Less than 12 months old:     OMR 5.00 OMR 50.00        
Child Seat – 1-4 Years old:     OMR 5.00 OMR 50.00        
Child Boaster Seat – 5-12 Years Old:     OMR 5.00 OMR 50.00        
GPS:     OMR 4.00 OMR 40.00        
Delivery & Collection: Delivery and Collection is available within City limits – up to a radius of 25km.      
Collecting & Returning a Vehicle: please provide specific details where the customer should collect their car from and return to. Each driver must show photographic proof of identity and their passport at the start of the rental. All drivers must present a full and current driving licence. Valid Omani, American, European, UK, Australian, NZ, International and GCC licenses are accepted. Driving licence must be held for minimum 1 year and must be valid for use in the renting country

During Office Hours
If you are delayed and arrive outside of office hours due to a delayed flight no additional charge will apply. This only applies if you enter your flight number when booking.
If you are late we will guarantee your rental for 2 hours. After this time your reserved car may be released and rented to another customer.
     
Out of Hours Instructions: Out of Office Hours – Collection
It may be possible to collect the vehicle out of office hours. This must be requested at the time of booking. The charge for this service is OMR 2.00. This service is not available if the rental is booked online.
We need the following information when you make your booking.
Flight number
Contact telephone number
Credit card details

Out of Office Hours – Return
If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff.
You may return the vehicle out of hours if you request this at the time of booking. There is no charge for this service.
     
Any additional charges not specified above:        
One Way Rentals      
Domestic:
Please confirm if these are available and if so what the cost range is for these
If permitted one way fee must be included in the price returned to the renting customer this must not be charged at the counter please ensure the wizard database reflects the applicable charges
Muscat to Salalah or vice versa: OMR 125; Muscat to Sur or vice versa: OMR 50; Muscat to Sohar or vice versa: OMR 50, Over & Above the rental amount.      
International:
Please confirm if these are available and if so what the cost range is for these.
If permitted one way fee must be included in the price returned to the renting customer this must not be charged at the counter please ensure the wizard database reflects the applicable charges
For drop off to Budget Office in the United Arab Emirates (UAE) Dubai only, the charge will be OMR 100 Over & Above the rental amount.      
Cross Border Charges      
Will the renter have to complete any additional documentation.        
If yes, please provide a summary and any costs that will apply. Please also confirm how the renting customer should make you aware of any cross border travel Budget vehicles can be taken out of Oman into the United Arab Emirates only at a charge of OMR 20.00 per trip (valid for 7 days only).      
Cross Border Charges: OMR 20.00 per trip      
Please specific any restrictions: valid for 7 days only      
Please confirm which countries renters can cross into or which countries cannot enter. Budget vehicles can be taken out of Oman into the United Arab Emirates      
Please confirm whether the vehicle can be transported by water N/A      
Other Important Information      
Luxury and special vehicles are available at this location. Please contact the location directly for more information.
Muscat H.O.Timings : 0800 - 1700 Hrs from Saturday to Thursday & 0800 - 1100 Hrs on Public Holidays.
Premium Location Surcharge - This charge will be included for all the inclusive and exclusive rates of POS OMAN, POS EMEA and POS US - Non EMEA for the two airport locations: 02732 MCT & 05783 SLL. Salalah Airport - In Terminal.
     

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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